Consumer protection complaints in Latin America

In late July 2026, consumer agencies in Mexico and Paraguay reported sharp increases in complaints. Mexico’s Profeco logged about 2,500 complaints, a near‑10 % rise, driven by seasonal sales periods and issues such as cancellations and refunds across automotive, travel and services. Paraguay’s SEDECO saw a 136 % jump in inquiries and a 57 % rise in formal complaints, with financial services, insurance and telecommunications topping the list.

Two days later, the focus shifted to specific sectoral action. Bolivia’s consumer‑rights director announced a nationwide technical‑legal review of all real‑estate projects after buyers complained about rising payments linked to a flexible dollar regime. In Mexico, the real‑estate professional association AMPI identified about 15 developments with irregularities, removing them from marketing portfolios and warning buyers about pre‑sale projects lacking financing guarantees. These steps illustrate regulators responding to the broader surge in consumer grievances by targeting high‑risk markets such as real estate across the region.