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2 clusters · 3 sources · 12 days · First seen · Last updated

Greek ferry passenger rights and compensation

Overview

Passenger rights and compensation rules for ferry travel in Greece are governed by EU Regulation 1177/2010 and regulations from the Greek Ministry of Maritime Affairs and Insular Policy.

In the event of delays caused by the transport company, such as mechanical failure, passengers are entitled to specific care. For delays exceeding 90 minutes, passengers may opt for a full refund or remain on board with light meals and refreshments provided at the company's expense. If delays exceed four hours and require an overnight stay, companies must provide meals, transportation to and from the port, and hotel accommodation capped at €80 per night for up to three nights.

Significant delays at the destination entitle passengers to partial ticket refunds ranging from 25% to 50% depending on the trip duration and delay length. If a passenger is not transported to their destination within 24 hours due to company responsibility, they are entitled to a full refund and compensation equal to twice the fare.

Entities

Ministry of Maritime Affairs and Insular Policy

Timeline

  1. 19 days ago

    [INTERNATIONAL] 3 sources
    Passenger rights and compensation for ferry delays in Greece

    Passengers traveling by ferry in Greece are entitled to meals, accommodation, and financial compensation for delays under EU and national regulations.

  2. about 1 month ago

    [BUSINESS] 2 sources
    Greece ferry passenger rights and compensation rules

    Ferry passengers in Greece are entitled to full refunds or tiered compensation (25% to 50%) for significant delays caused by technical issues, including provisions for meals and accommodation.

Sources

gargalianoionline.gr · ieidiseis.gr · thenewspaper.gr