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2 clusters · 14 sources · 8 days · First seen 8 days ago · Last updated 1 day ago

Indonesian corporate communication and service awards

Overview

Indonesian companies have received various industry recognitions for their communication and service quality in late September 2026.

PT Pertamina (Persero) was honored at the International Association of Business Communicators (IABC) Indonesia Awarding Night for its digital and social media campaign, specifically regarding disaster response. The company was recognized for effective and transparent communication.

Following this, several firms were recognized at The Best Contact Center Indonesia (TBCCI) 2026 awards. PT Pegadaian (Persero) secured ten awards, including Platinum for Best Operational Contact Center. PT Pertamina (Persero) earned three awards related to service quality management and digital email communication, noting its use of these channels to “mitigate disinformation.” Additionally, PT Jasnita Telekomindo Tbk (JAST) received four awards for its work with BPJS Kesehatan and BPJS Ketenagakerjaan call centers.

Entities

PT Pertamina (Persero) · Jakarta · Indonesia Contact Center Association · PT Pegadaian (Persero) · Eka Pebriansyah

Claims

What the coverage asserts, and how many sources carry each claim.

[● 3 SOURCES] PT Pegadaian (Persero) won a total of 10 awards at the TBCCI 2026 event. disway.id · katadata.co.id · www.viva.co.id
[● 3 SOURCES] The TBCCI 2026 awards were organized by the Indonesia Contact Center Association (ICCA). disway.id · katadata.co.id · www.viva.co.id
[● 3 SOURCES] Rinny Amelia Hadjoh, Head of Service and Contact Center Division, accepted the awards. disway.id · katadata.co.id · www.viva.co.id
[● 3 SOURCES] The award ceremony was held at Hotel Bidakara, Jakarta, on Thursday, September 24, 2026. disway.id · katadata.co.id · www.viva.co.id
[● 2 SOURCES] Pegadaian earned the Platinum award for Best Operational Contact Center. katadata.co.id · www.viva.co.id
[● 2 SOURCES] The company received Gold awards in Customer Experience, People Development, and Business Contribution categories. katadata.co.id · www.viva.co.id

Timeline

1 day ago

[BUSINESS] 11 sources
Indonesian companies win multiple awards at TBCCI 2026
Indonesian companies Pegadaian, Pertamina, and Jasnita Telekomindo received multiple awards at the 2026 The Best Contact Center Indonesia (TBCCI) event for excellence in service and technology.
8 days ago

[BUSINESS] 4 sources
Pertamina wins IABC Indonesia award for digital communication
PT Pertamina (Persero) won the Best Digital and Social Media Campaign award at the IABC Indonesia Awards 2026 for its effective and humanistic disaster response communications.

Sources

antaranews.com · disway.id · dunia-energi.com · ekbis.harianjogja.com · industry.co.id · inews.id · jawapos.com · jpnn.com · katadata.co.id · okezone.com · radarmamuju.com · republika.co.id · ruangenergi.com · viva.co.id