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3 clusters · 9 sources · 28 days · First seen · Last updated

Indonesian immigration service accessibility initiatives

Overview

Indonesian immigration offices have introduced various initiatives to increase the accessibility and efficiency of passport services.

Initially, offices launched specialized weekend services to celebrate Indonesia’s 81st Independence Day, assisting citizens unable to visit during standard business hours. This focus on accessibility expanded with programs like ‘Pasporia’ in Pasuruan, which utilizes Car Free Day events to provide weekend services and consultations for the working class.

Additionally, efforts have been made to streamline documentation for specific groups. The Pati Immigration Office established a cooperation agreement with the Ministry of Religious Affairs to create an integrated and transparent process for prospective Hajj pilgrims preparing for the 2027 season.

In Jakarta, accessibility efforts have expanded through mall-based service locations. The South Jakarta Immigration Office operates an ‘Immigration Lounge’ at Pondok Indah Mall (PIM), providing weekend passport services and a same-day expedited processing option. Since its opening in June 2024, the PIM location has issued over one thousand passports, maintaining a daily quota of 50 applicants via the M-Paspor application to accommodate working citizens.

As of September 2026, the Immigration Lounge at PIM continues to provide these weekend services, consistently meeting its daily quota of 50 applicants for same-day processing.

Entities

Imigrasi Pasuruan · Polda Metro Jaya · Imigrasi Pati · Immigration Lounge Pondok Indah Mall · Ministry of Immigration and Correctional Affairs

Timeline

  1. 7 days ago

    [INTERNATIONAL] 7 sources
    Indonesia public services and motorcycle market updates

    Indonesia reports various updates: Jakarta's odd-even traffic rules and mobile SIM services, PIM's weekend passport lounge, and motorcycle sales reaching 4.36 million units in early 2026.

  2. 9 days ago

    [POLITICS] 2 sources
    Indonesian immigration offices expand passport service accessibility

    Indonesian immigration offices are enhancing passport services through weekend programs in Pasuruan and new inter-agency cooperation with the Ministry of Religious Affairs to assist Hajj pilgrims.

  3. about 1 month ago

    [BUSINESS] 4 sources
    Indonesian immigration offices launch weekend passport services for Independence Day

    Indonesian immigration offices in Ambon and Blitar have introduced special weekend passport services to commemorate the country's 81st Independence Day and improve public access.

Sources

antaranews.com · bisnis.liputan6.com · disway.id · ekbis.harianjogja.com · jawapos.com · mediaindonesia.com · pendidikan.harianjogja.com · viva.co.id · wartapati.com

This summary has been updated 2 times: see revision history