Japan Digital Agency AI implementation

The Digital Agency of Japan has begun deploying artificial intelligence to enhance administrative efficiency and support government personnel. Initial efforts included a collaboration with the National Police Agency to use AI for monitoring social media for criminal recruitment, which reduced officer workloads by more than 75% by classifying posts into levels of suspicion.

The agency is also developing ‘Gennai,’ a secure generative AI platform intended for approximately 180,000 civil servants across all ministries. The platform is designed to handle sensitive information and provide tools for legal research, document proofreading, and analyzing Diet responses.

Following the initial rollout, the agency integrated an AI agent into the ‘Gennai’ platform, enabling the system to autonomously perform multiple tasks from a single instruction, such as preparing and summarizing meeting minutes. The platform now includes roughly 40 applications for tasks like translation and audio transcription. To further support the initiative, the agency plans to launch the ‘Gennai Library’ to facilitate the sharing of specialized expertise and institutional knowledge across government sectors.