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2 clusters · 11 sources · 3 days · First seen 7 days ago · Last updated 5 days ago

Middle East airport digital and passenger experience updates

Overview

Major aviation hubs in the Middle East are implementing digital and hospitality initiatives to improve operational efficiency and the passenger experience.

In Saudi Arabia, King Khalid International Airport in Riyadh has begun the first phase of its ‘Silent Airport’ project at Terminal 5. This initiative seeks to reduce public audio announcements by transitioning flight information to digital screens, mobile services, and targeted gate announcements.

In the United Arab Emirates, Dubai International Airport (DXB) has introduced several programs to manage post-summer travel surges. These include the ‘Dubai Historic Doors’ cultural experience and the ‘Dubai Welcome’ initiative, which features Arabian hospitality through live music and personalized welcome stations. To improve efficiency, Dubai Customs has deployed the digital ‘iDeclare’ service and increased staffing to reduce clearance times from 45 minutes to under five minutes.

Entities

Dubai Customs · Dubai International Airport · Dubai Airports · King Khalid International Airport · Airport Show

Timeline

5 days ago

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7 days ago

[INTERNATIONAL] 8 sources
Middle East airports implement new passenger experience and digital initiatives
Airports in Dubai and Riyadh are introducing new technologies and cultural initiatives to improve passenger experiences, including Dubai’s heritage-themed arrivals and Riyadh’s ‘Silent Airport’ project.

Sources

abudhabimagazine.ae · aci-apa.com · aircargoweek.com · collive.com · emirates247.com · english.mathrubhumi.com · gulfnews.com · indiastrategic.in · kaieteurnewsonline.com · khaleejtimes.com · khaleejurdu.com