PlayStation Store currency migration in Mexico

Sony began migrating the PlayStation Store in Mexico from US dollars to Mexican pesos to comply with demands from Mexico’s Federal Consumer Protection Agency (Profeco). The initial transition, which started on August 18, was marked by technical errors and significant pricing discrepancies. Some users reported seeing incorrect prices for major titles, such as Grand Theft Auto VI being listed for only 99 pesos, leading to failed purchase attempts and complaints to Profeco.

Following maintenance, the PlayStation Store successfully implemented the ability to process transactions directly in Mexican pesos. This change removes the previous requirement for users to rely on bank exchange rates for US dollar transactions. While base prices are now displayed in local currency, consumers have noted that the 16% Value Added Tax (IVA) is added during the final checkout process rather than being included in the initial listed price. This follows a 2025 notification from Profeco stating that prices for Mexican consumers should be displayed in national currency and include the final total amount to be paid, including all applicable taxes.