[CLSTR]
< Back to situations

Monitor this situation.

[SITUATION] · [ACTIVE] · [BUSINESS]

2 clusters · 13 sources · 6 days · First seen · Last updated

Santander Brazil American Express card cancellations

Overview

Banco Santander Brazil has initiated the cancellation of American Express cards issued by the bank. Customers have been notified via SMS and app messages that their cards will be terminated within five business days following an internal analysis.

While the bank stated that installment purchases will continue to be charged until fully paid and earned points will remain available, the physical cards will cease to function after the notice period. Santander has advised affected customers to contact the bank to explore alternative options, though it has not specified if the cancellation affects the entire American Express portfolio or only a specific portion.

In a related development regarding card benefits, it has been noted that holders of The Platinum Card (TPC) issued by Brazilian banks, including Santander and Bradesco, are not eligible for the free Fast Track service at Madrid-Barajas Airport in Spain. While Spanish-issued Platinum cards include complimentary access to Aena Fast Track and Fast Lane priority security, Brazilian cardholders do not receive these automatic benefits. Instead, they may access expedited security by traveling in Business Class or by purchasing the service at a discount.

Entities

American Express · Banco Santander Brazil · Bradesco · Madrid-Barajas Airport · Santander

Timeline

  1. 2 days ago

    [BUSINESS] 10 sources
    American Express Platinum benefits for Brazilian cardholders in Madrid

    Brazilian American Express Platinum Cardholders from Bradesco and Santander are ineligible for free Fast Track security access at Madrid-Barajas Airport.

  2. 7 days ago

    [BUSINESS] 8 sources
    Santander to cancel American Express cards for Brazilian customers

    Santander Brazil is cancelling American Express cards, giving customers five‑day notice; payments and points stay active but cards will stop working, with the bank yet to clarify the scope.

Sources

ejornais.com.br · euvivoaselecao.com.br · ipatingafc.com.br · jblog.com.br · jornalenoticias.com.br · maranhaodagente.com.br · maranhaohoje.com.br · mauaagora.com.br · mrnews.com.br · odiariodebarretos.com.br · opiniaoenoticia.com.br · oretratodobrasil.com.br · revistavigor.com.br

This summary has been updated 1 time: see revision history