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[SITUATION] · [QUIET] · [BUSINESS]

2 clusters · 2 sources · 25 days · First seen · Last updated

TAROM wheelchair assistance service implementation

Overview

TAROM has introduced a new online system for passengers with reduced mobility to request free wheelchair assistance. The service can be requested during the initial ticket booking process or via the airline’s reservation management section.

Commercial Director Isabela Leca stated the initiative aims to provide “more clarity and predictability” for travelers. The airline categorizes assistance into two types: WCHR, for passengers who can walk and climb stairs but struggle with long distances, and WCHS, for those who can reach their seats but cannot climb or descend stairs. To ensure organization, the airline recommends submitting requests at least 48 hours before departure.

Entities

SkyTeam · travel agencies · airlines · Isabela Leca · TAROM

Timeline

  1. 19 days ago

    [BUSINESS] 2 sources
    TAROM introduces online wheelchair assistance for mobility-impaired passengers

    TAROM now allows passengers with reduced mobility to request free wheelchair assistance online during or after the booking process to improve travel predictability.

  2. about 1 month ago

    [INTERNATIONAL] 2 sources
    Airport Mobility Service: How to Book Assistance for Travelers with Reduced Mobility

    Airports offer a mobility service for travelers with reduced mobility, bookable 48 hours in advance via airlines or agencies, providing escort, wheelchair transport, and priority boarding.

Sources

incomemagazine.ro · stiripesurse.ro