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2 clusters · 6 sources · 14 days · First seen · Last updated

TDCX global operational expansion

Overview

TDCX, a global customer experience solutions firm, has expanded its operational footprint through new facility openings in India and China.

In August 2026, the company opened its second campus in Hyderabad, India, at Meenakshi Eco Park. This expansion follows a 600% increase in the company’s Indian headcount over three years and establishes India as TDCX’s fourth-largest operations base. Executives noted that the move reflects a transition in the Indian market from cost arbitrage toward utilizing skilled talent for “complex technology-enabled workflows.”

In September 2026, TDCX opened its sixth Chinese center in Foshan. This new campus is designed as an “AI-enabled hub” within the Greater Bay Area, intended to support Hong Kong businesses with Cantonese-capable delivery and assist mainland Chinese enterprises through access to proprietary AI solutions and growth operations.

Entities

TDCX · Foshan · Hyderabad · Laurent Junique · Ananth Premkumar

Timeline

  1. 8 days ago

    [BUSINESS] 3 sources
    TDCX opens new AI-enabled campus in Foshan, China

    TDCX has opened its sixth Chinese campus in Foshan, establishing an AI-enabled customer experience hub to serve businesses in the Greater Bay Area and Hong Kong.

  2. 22 days ago

    [BUSINESS] 3 sources
    TDCX opens second Hyderabad campus in India

    TDCX has opened a second campus in Hyderabad, India, following a 600% increase in its local headcount over three years, reinforcing the country's role as a major global delivery hub.

Sources

dallasexpress.com · ebnewsdaily.co.za · finanzen.ch · livenews.co.nz · theinfostride.com · vir.com.vn