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US convenience store customer satisfaction rankings
Overview
The 2026 American Customer Satisfaction Index (ACSI) Convenience Store Study highlights shifts in national rankings among major retailers.
Meijer emerged as the national leader with a score of 82, marking a 5% increase from the previous year. Following Meijer, Wawa, Sheetz, and QuikTrip tied for second place with scores of 80. Kwik Trip, which held the top position the prior year, saw its score drop to 79.
Subsequent reporting on the study notes that Buc-ee’s experienced a decline, with its score dropping from 79 in 2025 to 77 in 2026. This decline placed the Texas-based chain in a tie for fourth place nationally alongside Maverik, Pilot, RaceTrac, and Shell.
Entities
QuikTrip · Sheetz · Meijer · American Customer Satisfaction Index · Wawa
Claims
What the coverage asserts, and how many sources carry each claim.
- [● 4 SOURCES] The American Customer Satisfaction Index released its 2026 Convenience Store Study.
- [● 4 SOURCES] Buc-ee’s customer satisfaction score dropped from 79 in 2025 to 77 in 2026.
- [● 4 SOURCES] Meijer's satisfaction score increased from 78 in 2025 to 82 in 2026.
- [● 4 SOURCES] Buc-ee’s is tied for fourth place in national rankings with Maverik, Pilot, RaceTrac, and Shell.
- [● 4 SOURCES] QuikTrip, Sheetz, and Wawa tied for second place with scores of 80.
- [● 4 SOURCES] Kwik Trip and Murphy USA tied for fifth place with scores of 79.
Timeline
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[BUSINESS] 5 sourcesBuc-ee's customer satisfaction scores decline in 2026 ACSI study
The 2026 ACSI Convenience Store Study shows Buc-ee’s satisfaction scores dropped to 77, while Meijer rose to the top of the national rankings with a score of 82.
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[BUSINESS] 3 sourcesMeijer leads national convenience store satisfaction rankings
Meijer claims first place in the latest ACSI Convenience Store Study, while Wawa, Sheetz, and QuikTrip tie for second place nationally with scores of 80.
Sources
1057thehawk.com · kekbfm.com · kicks105.com · kxrb.com · mybeachradio.com · wfpg.com · wpgtalkradio.com · y95country.com