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[SITUATION] · [QUIET] · [BUSINESS]

2 clusters · 4 sources · 13 days · First seen · Last updated

Vietnam eTax Mobile application updates

Overview

The General Department of Taxation in Vietnam has updated its eTax Mobile application to expand digital services for taxpayers. Initial updates focused on vehicle registration fees, allowing users to declare fees for new vehicles and access automatically generated notices for cars and motorcycles.

Following these updates, the application integrated an AI-powered chatbot to assist with tax management. This virtual assistant supports both text and voice interactions in Vietnamese and English. It is designed to provide instant information regarding tax laws and policies, while also retrieving personal data such as tax debts, enforcement status, and tax finalization details. The chatbot specifically assists business households with complex procedures, such as completing form 01/CNKD, by synthesizing information and providing direct links to legal documents.

Entities

eTax Mobile · Tax Department · General Department of Taxation

Timeline

  1. [BUSINESS] 2 sources
    Tax Department deploys AI Chatbot on eTax Mobile

    The Tax Department has upgraded its eTax Mobile app with an AI Chatbot to provide instant tax policy guidance and personal tax data retrieval for taxpayers.

  2. [BUSINESS] 2 sources
    eTax Mobile updates with new vehicle fee and chatbot features

    The eTax Mobile app has updated to version 3.8.4, introducing new features for vehicle registration fees and a chatbot to assist business households with electronic tax declarations.

Sources

cafebiz.vn · cafef.vn · kenh14.vn · soha.vn