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[SITUATION] · [QUIET] · [TECHNOLOGY]

2 clusters · 7 sources · 24 days · First seen · Last updated

Voice AI technology implementation in Japan

Overview

Japanese companies are expanding the application of conversational voice AI across municipal, commercial, and entertainment sectors.

In early September 2026, Asahi City in Chiba Prefecture announced a partnership between DcodingX and NEC Nexsolutions to test ‘DEN. Ai’. This generative AI agent is designed to handle citizen inquiries via telephone through natural spoken dialogue, aiming to improve convenience and reduce administrative workloads.

By late September, developments in voice AI technology extended into the gaming and retail industries. Land Ho Co., Ltd. showcased a voice-operated robot game for the Nintendo Switch 2 using Toshiba’s ‘RECAIUS’ middleware, allowing players to use verbal commands for gameplay. Concurrently, Shinka Co., Ltd. began a proof-of-concept for ‘Kaikura Denwabann’, an AI telephone service for automotive retailers that uses customer data to manage appointments and inquiries through natural dialogue.

Entities

Shinka Co., Ltd. · NEC Nexsolutions · Nintendo · Toshiba · Asahi City

Timeline

  1. [TECHNOLOGY] 5 sources
    Japanese tech firms develop AI voice solutions for gaming and business

    Land Ho developed a voice-controlled robot demo game for Nintendo Switch 2 using Toshiba AI, while Shinka launched a PoC for an AI telephone service that integrates with customer databases.

  2. [TECHNOLOGY] 2 sources
    Asahi City to test conversational voice AI agent ‘DEN. Ai’

    DcodingX and NEC Nexsolutions are testing ‘DEN. Ai’, a generative voice AI agent, at Asahi City Hall to automate telephone inquiries and reduce staff workload through natural dialogue.

Sources

ascii.jp · cloud.watch.impress.co.jp · dtimes.jp · iotnews.jp · nanao-cci.or.jp · ninten-switch.com · prtimes.jp