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2 clusters · 4 sources · 28 days · First seen · Last updated

Zomato delivery service incidents in India

Overview

Reports have emerged regarding various incidents involving Zomato delivery personnel in India.

In Gurugram, a customer reported that a delivery rider allegedly failed to deliver a late-night meal, instead appearing to sell or share the food with others. The customer described the situation on social media, suggesting the service had become a “food-sharing economy.” Zomato Care initiated an investigation into the matter.

In Secunderabad, a delivery executive was allegedly assaulted by a couple following a dispute over a delayed delivery. The worker claimed the delay was due to an incorrect location provided via the app. Local police have registered a case and are reviewing CCTV footage to investigate the assault.

Entities

Zomato · Ashish · Gurugram · Deepinder Goyal · Rishabh Kaushik

Timeline

  1. [CRIME] 2 sources
    Zomato delivery boy assaulted by couple in Secunderabad

    A Zomato delivery worker was allegedly assaulted by a couple in Secunderabad, India, after a food delivery was delayed due to an incorrect location. Police are investigating the incident.

  2. [BUSINESS] 2 sources
    Zomato rider allegedly sells customer food in Gurugram

    A Gurugram man reported that a Zomato delivery rider allegedly sold or shared his food order after a 40-minute delay, prompting an investigation by the company.

Sources

aajtak.com · hindi.latestly.com · newsx.com · thecsrjournal.in