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Kaiser Permanente

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[ACTIVE] [HEALTH] [US]

Kaiser Permanente AI labor dispute

3 clusters · 6 sources · last updated

Latest: Kaiser Permanente accused of using algorithm without doctor oversight for mental‑health assessments

Kaiser Permanente’s deployment of artificial‑intelligence tools to monitor call‑center nurses sparked a one‑day strike and picket in March, as staff protested metrics that tied call length, empathy and tone to performanc

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