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5 clusters · 32 sources · 28 days · First seen · Last updated

e-EFKA digital system implementation and labor disputes

Overview

Employees of the Greek social security organization, e-EFKA, initiated a nationwide work stoppage on October 6, 2026, to protest malfunctions within the agency’s new Integrated Information System (OPS). Workers demanded immediate technical fixes, increased permanent staffing, and improved workplace security, warning of potential escalations to longer strikes due to the delays caused by the digital platform.

In response to ongoing development, e-EFKA launched a new digital platform on October 12, 2026, to manage inquiries, reports, and complaints. This subsystem is designed to centralize requests and automatically route them to appropriate service units. As part of a broader digital transformation strategy, e-EFKA aims to expand its electronic services from 80 in 2023 to 135 by 2026. To support this modernization, the agency is developing an Integrated Information System (IIS) to facilitate unified management of social security data by integrating more than 70 databases from former insurance funds.

On October 19, 2026, e-EFKA launched a specific digital service titled ‘Recognition of Insurance Time for Non-Salaried Workers’ to automate processing for farmers, the self-employed, and freelancers. Following this, e-EFKA introduced a new digital process for public sector employees to replace handwritten retirement applications. This two-phase rollout began on November 2, 2026, covering retirement due to old age, resignation, physical incapacity, or military service completion. The system, which includes main and supplementary pensions and benefits from the Civil Servants' Mutual Fund (MTYP), is scheduled to expand on November 9 to include survivor pensions.

Entities

e-EFKA · Greece · Civil Servants' Mutual Fund · POSE EFKA · DEDDIE

Timeline

  1. [POLITICS] 8 sources
    Greece: e-EFKA introduces electronic retirement applications for public employees

    Greece's e-EFKA has launched an electronic retirement application system for public employees to speed up pension processing.

  2. [BUSINESS] 2 sources
    e-EFKA launches digital service for non-salaried insurance recognition

    e-EFKA has launched a new digital service to automate the recognition of insurance time for farmers and the self-employed, streamlining decision-making and payment processes.

  3. [BUSINESS] 14 sources
    e-EFKA expands digital services to 135 electronic options

    Greece's e-EFKA is expanding its digital services from 80 to 135 by 2026, aiming to reduce bureaucracy and modernize social security for all insured citizens.

  4. [BUSINESS] 3 sources
    e-EFKA launches new digital platform for inquiries and complaints

    e-EFKA has launched a new digital platform in Greece to allow citizens to submit inquiries and complaints online, reducing bureaucracy and the need for in-person visits.

  5. [POLITICS] 10 sources
    e-EFKA employees launch nationwide work stoppage in Greece

    e-EFKA employees are holding a nationwide work stoppage in Greece due to technical failures in the agency's new digital system, demanding more staff and system repairs.

Sources

alfavita.gr · athina984.gr · cnn.gr · corfutvnews.gr · cretaone.gr · cyclades24.gr · dete.gr · e-agrotis.gr · e-thessalia.gr · economistas.gr · efsyn.gr · energygame.gr · enikos.gr · epirusjournal.gr · epirusonline.gr · ertnews.gr · fortunegreece.com · gargalianoionline.gr · gr.euronews.com · healthweb.gr · kefaloniamagazine.gr · lawandorder.gr · makthes.gr · mononews.gr · newsbomb.gr · pelop.gr · real.gr · serrespost.gr · sofokleousin.gr · tanea.gr · thenewspaper.gr · tromaktiko.gr

This summary has been updated 5 times: see revision history